Snow Removal and Map
With more than 43 km of streets and back lanes, ensuring safe and efficient traffic flow is critical. Below is a link to an interactive map, which provides the most current information. In the spring and summer months, the map shows you the streets that are next in the queue for street sweeping. In the winter months, if snow removal is being conducted, the map will indicate that as well.
You can see areas that are complete and the streets that are marked to be completed next. This map is updated daily by 5:00 pm during the snow removal or street sweeping periods.
Please be patient as priority areas and emergency routes are completed first. The Local Loop may be an option if you need to navigate snow filled streets.
This ↑ interactive map opens a new browser window which leads to an external website. The map is updated in real-time which means that as areas are completed, they are marked as such.
FAQ’s
Who is responsible for cleaning ice and snow from sidewalks?
Under Bylaw 947-2009, the owner or occupant of any property adjacent to a sidewalk is deemed responsible for the removal of ice and snow from that portion of the sidewalk within 24 hours after the ice or snow has been deposited.
In order to conduct its operations in a timely and cost-effective manner, the Town keeps an inventory of the sidewalks it clears, and its snow and ice control activities based on a set of criteria. The Town is also subject to Alberta’s Municipal Government Act (R.S.A. 2000 c.M-26), which required municipalities to keep roads and sidewalks in a reasonable state of repair.
Consider becoming a Snow Angel by helping neighbors in need, especially seniors, with snow removal in the winter. Take a few extra minutes when shoveling your own sidewalk to shovel a neighbor’s sidewalk and to keep them clear, ice-free, and safe.
Where am I allowed to put the snow I've shoveled?
Allowed: Shovel snow from public spaces onto other public spaces.
Allowed: Shovel snow from your property and the sidewalks in front of your property onto your own property.
Not Allowed: Shovel snow from private property (driveways) onto streets, especially if the snow removal crew has already completed your street.
Can I be fined?
Yes, property owners can be fined for failing to remove snow and ice from a sidewalk. If a property owner or occupant does not remove snow and ice from a sidewalk adjacent to their property within 24 hours of a snowfall, the Town of Hanna Services may issue a warning notice directing the property owner or occupant to clear the sidewalk within a certain period of time. If the sidewalk is not cleared within that time, the Town may have the snow and ice removed from the sidewalk at the property owner’s expense. Actual costs vary depending on the length of the sidewalk and the amount of ice and snow to be removed. The Bylaw officer typically acts on snow and ice removal concerns on a complaint basis.
What if I am away on vacation when the snow falls?
It is your responsibility to maintain your property, even if you are away. You can ask a friend or neighbor or hire a company to do the work for you while you are away or unable. The bylaw will still be enforced regardless of whether the property owner is home or not.
What if I have tenants living in my property?
The property owner is responsible for all charges incurred for failing to maintain your property, even if you don’t live there. You can hire a company or require your tenant to do the work, but it is still your responsibility to make sure that the work is done. Bylaw services will still enforce the bylaw regardless if the property owner is residing at the location or not.
Who can I contact?
If you have questions, concerns, want to report a bylaw infraction or discuss a warning notice issued in error, contact the Town Office or complete and submit the Bylaw Complaint Form.


